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t the end of 2024, the Incline Village General Improvement District was facing serious organizational, operational, and financial challenges. Morale was low, financial condition and controls were dire, and critical recreation infrastructure projects were languishing.
However, since January 2025, the district has made measurable progress, beginning with the hiring of General Manager Bob Harrison. With decades of municipal leadership experience, he moved quickly to stabilize operations and rebuild leadership. With key hires in HR and finance to supplement the existing team, focus shifted to three priorities: improving organizational health, restoring financial discipline, and advancing long-term capital planning.
Organizational Health
Morale and stability across the organization have improved significantly.
Targeted restructurings better aligned staffing with community needs, while at the same time generating ongoing annual savings of approximately $2.2 million.
Leadership also engaged the community. Advisory committees were restaffed with residents who are contributing professional expertise and helping accelerate progress. And a well-attended open house last summer drew hundreds of residents and generated strong support for key capital projects. A second open house is being planned.
Fiscal Discipline
The finance department was rebuilt with experienced professionals. A troubled system implementation is back on track, with core financial modules operational and remaining components progressing against defined timelines.
Audit outcomes have also improved significantly. IVGID progressed from a disclaimer of opinion in fiscal 2023 (auditors could not express an opinion on the district’s financial statements due to the poor condition of the financial records) to a clean opinion in 2025. The district also made significant progress on its financial controls, with 36 of the 41 issues identified in a 2023 forensic audit resolved and most material weaknesses in its internal controls remediated.
IVGID is back on solid footing financially. General fund balance and cash, which had been nearly depleted, have increased significantly.
Long-Term Capital Planning and The Facility Fee
The board, Capital Investment Committee, and staff worked collaboratively to develop a robust five-year strategic capital plan. They clearly identified and prioritized the most critical needs. A new Beach House facility, recreation center HVAC system, skate and bike parks, and golf course cart paths have or will begin construction this summer. Other key projects at various stages of the planning process include tennis court resurfacing, replacement of water and sewer operating systems, and projects at Diamond Peak, including replacement of Snowflake Lodge, snowmaking infrastructure, and lift enhancements. IVGID’s effluent pipeline was completed in September 2025, a year early, and approximately $19 million below budget.
As part of the strategic long-term capital planning process, the board made the difficult decision to increase its annual facility fee. This decision reflected the stark reality of IVGID’s aging recreation infrastructure. IVGID, established in the 1960s, has long relied on its recreation facility fees to fund development and maintenance of recreation amenities. However, this legacy is at an inflection point. The lack of consistent fee adjustments over time created a gap between funding levels and actual capital needs. Prior to fiscal year 2026, the fee had not increased since 2011. In fact, it was reduced significantly in fiscal years 2024 and 2025. It’s now incumbent on the board and residents to increase investments to continue the legacy for future generations. The alternative is to allow the amenities to deteriorate to the point of abandonment.
Looking Forward
IVGID’s staff deserves praise for the meaningful progress over the past 16 months. But they must continue improving operational efficiency, sustain financial and controls improvements, maintain discipline in budgeting and execution, and continue focusing on infrastructure improvements. IVGID is moving in the right direction. With sustained effort and community engagement, the district and its staff will support the community for generations to come.
~ Mick Homan relocated from the Midwest after retiring as senior vice president and chief accounting officer of the Procter & Gamble Company. Mick was elected to serve as a member of IVGID’s Board of Trustees and began his term in January 2025. He lives in Incline Village.
